1. Introduction
Scoop’d is committed to protecting your privacy. We collect and use your information only for the purposes necessary to provide our pet waste removal services, ensure quality, and comply with regulatory requirements.
We respect your rights and are transparent about how your data is handled. This Privacy Policy explains what information we collect, how we use it, and your rights regarding your data.
By using Scoop’d, you agree to this Policy. Please review the content below and contact us if you have any questions.
2. Information We Collect
• Personal information (name, address, contact details)
• Payment details
• Service data (location, pickup times, preferences)
• Technical information (device, browser, IP address)
3. How We Collect Information
• Directly from you (online forms, sign-up, service requests)
• Via cookies and similar tracking technologies
• From third-party partners or integrations
4. How We Use Your Information
• To provide and manage our services
• To process payments
• For communication regarding services
• For customer support and marketing (with your consent)
• For compliance with legal obligations
5. Sharing Your Information
We may share your information with service providers (e.g., payment processors, technology partners) as needed to deliver services. Scoop’d does not sell your personal information to third parties.
6. Data Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, loss, or misuse.
7. Data Retention
We only retain personal information as long as required to fulfill our obligations and comply with legal requirements. Data is deleted or anonymised when no longer needed.
8. Your Rights
• Access: You may request access to your personal data.
• Correction: Request changes to incorrect information.
• Marketing opt-out: You can opt out of non-essential communications.
• Complaints: You may contact us to raise any privacy concerns.
9. Cookies and Tracking
We use cookies and similar technologies to enhance your experience. You may control cookie preferences in your browser settings.
10. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with the latest revision date.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact our team.
Email: inquiries@scoopd.com.au
Phone: +61 406 143 133
Last updated: 15 July 2025
