Service Basics
What exactly does Scoop’d do?
Scoop’d provides professional pet waste removal from your property, so you don’t have to. Just relax while we take care of the dirty work.
Do you clean up other animal waste?
Our main focus is dog waste, but let us know your needs — we may be able to help with other domestic animals.
How do I book a service?
You can book online, by phone, or through our contact form. It’s fast and easy.
Scheduling & Access
Do I need to be home during the visit?
Scoop’d provides professional pet waste removal from your property, so you don’t have to. Just relax while we take care of the dirty work.
How often do you come?
We offer weekly, fortnightly, or custom schedules.
What if I need to reschedule?
Just contact us and we’ll rearrange your visit, hassle-free.
Hygiene & Safety
Do you sanitise your tools?
Yes—sanitising between visits is standard to prevent cross-contamination.
What do you do with the waste?
We bag it up and put it in your bin unless otherwise arranged.
Are you insured and police-checked?
Absolutely. Our team is fully insured and background-checked for your peace of mind.
Payment & Pricing
How much does it cost?
Pricing depends on yard size, pet number, and visit frequency.
Do you offer discounts?
Yes—multi-pet households and regular services enjoy special rates.
How do I pay?
You can pay securely online, by card, or in cash after service.
Service Limitations & Boundaries
Are there situations where you won’t complete a service?
For safety or hygiene issues, we may pause a service and will always notify you.
What if my dog is aggressive?
We ask that dogs are secured or kept inside during service if safety is a concern.
What happens if a customer is unsafe toward the worker?
We reserve the right to end a visit if our employee’s safety is at risk.
Contact us here or DM us on Instagram @scoopd_au.